OUR APPROACH
Dance floor hire & event services
At Dancing on Stars, our dance floor hire and event services process is designed to be seamless, professional, and tailored to your needs. Whether you’re hiring an LED dance floor for a wedding or planning a large-scale event, our expert team is here to deliver exceptional service from start to finish.
From enquiry to installation, every step of our process ensures your dance floor rental and event service runs smoothly, with attention to detail and client satisfaction at the heart of what we do.
1. Initial Enquiry – Planning Your Event
- Customer Inquiry: The customer contacts the company to express interest in renting dance floors, lighting, and video walls for an event.
- Understanding Requirements:
- Gather event details: type, date, venue, audience size, and overall theme.
- Identify specific needs: types of dance floors (LED, vinyl, etc.), lighting setups (stage lights, ambient lighting, etc.), and video wall dimensions and functionality.
- Discuss the budget and timeline.
- Consultation Meeting: Arrange a face-to-face or virtual meeting to clarify goals and preferences.
2. Planning with the Customer
- Site Visit (if necessary):
- Assess the venue for dimensions, layout, and technical feasibility (power availability, weight limits, etc.).
- Identify logistical challenges like access points and installation space.
- Creative Inputs:
- Collaborate on visual and thematic ideas to align the setup with the event’s vision.
- Proposal and Quotation:
- Provide a detailed proposal with itemized costs, equipment specifications, and service scope.
- Adjust based on customer feedback to finalize the plan.
3. Design for Your Requirements
- Custom Design Development:
- Create mock-ups or 3D renderings of the proposed setup for the customer to visualize.
- Ensure designs incorporate the event’s branding or color themes if needed.
- Technical Planning:
- Prepare blueprints for the layout of dance floors, lighting rigs, and video walls.
- Identify and resolve potential technical challenges.
- Approval Phase:
- Present final designs to the customer for approval.
- Make revisions if requested
4. Production of Customised Materials
- Custom Dance Floor Hire Options:
- Choose the dance floors that suits your style, your theme and your venue.
- Produce customised dance floor graphics or LED designs, if required.
- Assemble video wall segments with pre-tested configurations for seamless display.
- Customize lighting arrangements (e.g., creating unique lighting sequences or color schemes).
- Quality Assurance:
- Test all equipment in-house to ensure everything functions as intended.
- Prepare a backup inventory for critical items in case of on-site issues.
5. Delivery and Installation
- Pre-Event Coordination:
- Schedule delivery and installation times to align with venue access and event setup timelines.
- Confirm logistics, including transport and staffing.
- On-Site Installation:
- Assemble and test dance floors, lighting setups, and video walls on-site.
- Adjust and fine-tune positioning and functionality for optimal results.
- Final Walkthrough:
- Conduct a walkthrough with the customer to ensure satisfaction.
- Address any last-minute adjustments.
6. Event Day Support
- Technical Monitoring:
- Provide on-site technicians to manage equipment during the event.
- Troubleshoot any issues that arise.
- Real-Time Adjustments:
- Adjust lighting, video wall content, or other equipment in response to the event flow
7. Post-Event Services
- Dismantling and Removal:
- Carefully dismantle all equipment after the event.
- Ensure no damage to the venue.
- Feedback Collection:
- Request customer feedback on the service provided.
- Use feedback for future improvements
