OUR APPROACH
This is how we make sure your event is a success
This structured approach ensures a seamless experience for our customers, from initial planning to successful execution of their event.
1. INTIAL INQUIRY AND CONSULTATION
- Customer Inquiry: The customer contacts the company to express interest in renting dance floors, lighting, and video walls for an event.
- Understanding Requirements:
- Gather event details: type, date, venue, audience size, and overall theme.
- Identify specific needs: types of dance floors (LED, vinyl, etc.), lighting setups (stage lights, ambient lighting, etc.), and video wall dimensions and functionality.
- Discuss the budget and timeline.
- Consultation Meeting: Arrange a face-to-face or virtual meeting to clarify goals and preferences.
2. Planning with the Customer
- Site Visit (if necessary):
- Assess the venue for dimensions, layout, and technical feasibility (power availability, weight limits, etc.).
- Identify logistical challenges like access points and installation space.
- Creative Inputs:
- Collaborate on visual and thematic ideas to align the setup with the event’s vision.
- Proposal and Quotation:
- Provide a detailed proposal with itemized costs, equipment specifications, and service scope.
- Adjust based on customer feedback to finalize the plan.
3. Design for Your Requirements
- Custom Design Development:
- Create mock-ups or 3D renderings of the proposed setup for the customer to visualize.
- Ensure designs incorporate the event’s branding or color themes if needed.
- Technical Planning:
- Prepare blueprints for the layout of dance floors, lighting rigs, and video walls.
- Identify and resolve potential technical challenges.
- Approval Phase:
- Present final designs to the customer for approval.
- Make revisions if requested
4. Production of Customized Materials
- Manufacturing and Customization:
- Produce customized dance floor graphics or LED designs, if required.
- Assemble video wall segments with pre-tested configurations for seamless display.
- Customize lighting arrangements (e.g., creating unique lighting sequences or color schemes).
- Quality Assurance:
- Test all equipment in-house to ensure everything functions as intended.
- Prepare a backup inventory for critical items in case of on-site issues.
5. Delivery and Installation
- Pre-Event Coordination:
- Schedule delivery and installation times to align with venue access and event setup timelines.
- Confirm logistics, including transport and staffing.
- On-Site Installation:
- Assemble and test dance floors, lighting setups, and video walls on-site.
- Adjust and fine-tune positioning and functionality for optimal results.
- Final Walkthrough:
- Conduct a walkthrough with the customer to ensure satisfaction.
- Address any last-minute adjustments.
6. Event Day Support
- Technical Monitoring:
- Provide on-site technicians to manage equipment during the event.
- Troubleshoot any issues that arise.
- Real-Time Adjustments:
- Adjust lighting, video wall content, or other equipment in response to the event flow
7. Post-Event Services
- Dismantling and Removal:
- Carefully dismantle all equipment after the event.
- Ensure no damage to the venue.
- Feedback Collection:
- Request customer feedback on the service provided.
- Use feedback for future improvements